Last updated: December 15, 2023
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Race Progress ("Company," "we," "us," or "our") regarding your use of our website race-progress.com and any related services, products, or applications (collectively, the "Service").
By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
Race Progress is a Canadian outdoor gear retailer specializing in equipment for hiking, camping, climbing, and outdoor adventures. Our Service includes:
You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that:
You may be required to create an account to access certain features of our Service. When creating an account, you must provide accurate and complete information and keep this information updated.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent or illegal activities.
We strive to provide accurate product descriptions, prices, and availability information. However, we do not warrant that product descriptions or other content on the Service is accurate, complete, reliable, or error-free.
All prices are in Canadian Dollars (CAD) unless otherwise specified. Prices are subject to change without notice. We reserve the right to correct pricing errors and cancel orders placed with incorrect pricing.
Product availability is subject to change. We reserve the right to discontinue products or limit quantities without prior notice.
Your order is an offer to purchase products or services. We reserve the right to accept or decline any order for any reason. Order confirmation does not guarantee acceptance.
Payment is due at the time of order. We accept major credit cards and other payment methods as displayed on our website. You authorize us to charge your payment method for all fees and charges incurred.
Applicable taxes will be added to your order based on your shipping address and local tax regulations.
We offer various shipping options with different delivery timeframes and costs. Shipping times are estimates and not guaranteed.
Risk of loss and title for products passes to you upon delivery to the shipping carrier.
You are responsible for providing accurate shipping information. We are not liable for delays or delivery failures due to incorrect addresses or unavailable recipients.
We offer returns within 30 days of purchase for unused items in original condition. Some restrictions apply to personal items and safety equipment.
To initiate a return:
Refunds are processed to the original payment method within 5-10 business days after we receive and inspect the returned items.
You may not use our Service:
The Service and its original content, features, and functionality are owned by Race Progress and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain ownership of content you submit to us, but grant us a license to use, modify, and display such content in connection with our Service.
"Race Progress" and our logo are trademarks of Race Progress. You may not use our trademarks without prior written permission.
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Outdoor activities involve inherent risks. We are not responsible for injuries or damages resulting from the use of products purchased from us. Always follow manufacturer instructions and use appropriate safety equipment.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RACE PROGRESS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.
You agree to defend, indemnify, and hold harmless Race Progress and its affiliates, officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or debt arising from:
You may terminate your account at any time by contacting us or deleting your account through the Service.
We may terminate or suspend your account and access to the Service immediately, without prior notice, if you breach these Terms.
Upon termination, your right to use the Service ceases immediately. All provisions that should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
These Terms are governed by and construed in accordance with the laws of British Columbia, Canada, without regard to conflict of law principles. Any disputes shall be resolved in the courts of British Columbia.
Before filing any formal dispute, you agree to first contact us to seek an informal resolution.
If informal resolution is unsuccessful, disputes may be resolved through binding arbitration in accordance with the rules of the British Columbia International Commercial Arbitration Centre.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms.
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.
We shall not be liable for any delay or failure to perform due to causes beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or government actions.
If you have questions about these Terms, please contact us:
Race Progress
1234 Mountain View Drive
Vancouver, BC V6B 1A1
Canada
Email: [email protected]
Phone: +1 (604) 555-0123
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Race Progress regarding the use of the Service.